End-to-end service for e-commerce with one of the most advanced logistics lines in Poland.
OFFER
More efficient
logistics with RosaPack!
logistics with RosaPack!
Orders placed by 5:00 PM reach recipients
the next day.
the next day.
Thanks to cooperation with RosaPack, you can offer your customers a variety of delivery options at the best prices.
Fewer returns
With us, you can reduce the number of returned packages by up to 10%.
Transform fixed costs into variable costs
You don’t maintain a warehouse or hire warehouse staff. Both challenges are on our side.
Dedicated Customer Care
By using RosaPack, you get support from a professional Customer Care representative.
Goods receipt
Leave logistics to the professionals and gain more time to develop your e-commerce business. From storing goods to shipping orders and handling returns, we’ll take care of your online store's logistics.
- Your products will be accepted within about 24 hours.
- We offer different delivery acceptance options: individually by item, in bulk packaging, on pallets, in containers.
- Products are weighed and measured upon receipt, and thanks to these precise measurements and the technology used, we optimize all subsequent stages of the logistics process.
Storage
We store products according to your requirements, maintaining their excellent condition
- We store products according to your requirements.
- We maintain the excellent condition of your products (we care for warehouse cleanliness and stock, monitor temperature in the warehouse, track expiration dates and batch numbers, etc.).
- We guarantee the safety of your goods (24/7 security, monitoring, alarm systems, restricted access areas, etc.).
- We have complete logistics infrastructure tailored to the needs of e-shops from various industries (e.g., fashion shelves, metal shelves, garment hangers, restricted access areas, “high stacking” etc.).
Picking and packing
Leave logistics to the professionals and gain more time to develop your e-commerce business. From storing goods to shipping orders and handling returns, we’ll take care of your online store's logistics.
- All orders come to us automatically thanks to the integration of your e-shop with our system.
- We complete orders in real-time. We optimize picking paths, which results in savings for you.
- We pack orders according to your specifications (we can use branding materials, inserts, and create virtual sets for promotional actions).
Shipping
Fast order fulfillment, even 1-day to Germany, we ship to 40+ countries. From storing goods to shipping orders and handling returns, we’ll take care of your online store's logistics.
- We fulfill orders to 40+ countries.
- For selected markets, we offer 1-day delivery to Poland and Germany, and to other European countries, we deliver in 1-4 days.
- We collaborate with all the major courier companies, giving you a wide range of delivery options at competitive prices.
Returns handling
We handle a smooth and hassle-free returns process to relieve your business and increase customer satisfaction. Trust us with returns logistics, and we’ll take care of every detail.
- We offer full returns handling.
- When processing a return, we check each product according to your instructions (e.g., whether clothing is clean, whether cosmetic packaging is undamaged, etc.).
- The entire process is fully transparent. You don’t need to be present in the warehouse, but in real-time, you can see all documents, photos, and actions performed in the system.
ADDITIONAL SERVICE OFFERINGS
The service shape is always tailored
to the specifics of your business.
to the specifics of your business.
Our work is much more than just packing and shipping goods. It also involves comprehensive customer service, which is the core of fulfillment and contract logistics services.
Quality control
Orders come in automatically, we pick them in real time and pack them according to your guidelines
Customer Service
Your customers communicate with us via hotline, chat, and email.
Integration
Our advanced IT solutions allow quick and hassle-free integration with your sales system. We automate processes, ensuring full data synchronization and transparency at every stage of cooperation. This way, you have full control and save valuable time.
Labeling in multiple languages
We provide product labeling in multiple languages, tailored to the specifics of different markets. This ensures that your products meet local standards and are readable for customers worldwide.